Term & Conditions

Welcome to HomeVein! These terms and conditions outline the rules and regulations for the use of our website and services- for home owners

Last Updated: April 10, 2026

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your access to and use of the HomeVein platform, including all websites, applications, and services (collectively, the “Platform”).

The Platform is operated by HomeVein Inc. (“HomeVein”, “we”, “us”, or “our”).

By creating an account, accessing, or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.

2. Eligibility and Account Registration

To use HomeVein, you must:

  • Be at least 18 years old

  • Have the legal capacity to enter into a binding agreement

  • Provide accurate, complete, and current information

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities that occur under your account

HomeVein reserves the right to suspend or terminate accounts at its discretion.

3. Description of Services

HomeVein operates solely as a technology platform that enables users to:

  • Store, organize, and manage property-related data and documents

  • Track home details, maintenance, and project history

  • Manage items, warranties, and service records

  • Collaborate with third parties (e.g., contractors, insurers, service providers)

  • Facilitate the transfer of property-related data to other users (e.g., buyers)

HomeVein does not provide legal, financial, construction, insurance, or other professional advice.

4. Platform Nature and No Professional Relationship

You acknowledge that:

  • HomeVein is not a licensed professional service provider

  • No fiduciary, advisory, or professional relationship is created

  • Any reliance on the Platform is at your own risk

5. User Content and Data

5.1 Ownership

You retain ownership of all data, documents, and content you upload (“User Content”).

5.2 License to HomeVein

You grant HomeVein a worldwide, non-exclusive license to:

  • Store, process, and display your data

  • Operate, maintain, and improve the Platform

  • Develop new features and services

5.3 Responsibility for Content

You are solely responsible for:

  • Accuracy and completeness of your data

  • Ensuring you have rights to upload and share content

  • Maintaining backup copies of critical documents

HomeVein does not verify the authenticity, legality, or enforceability of any uploaded content.

6. Data Collection and Privacy

HomeVein collects and processes:

  • Personal information (e.g., name, email, phone number)

  • Property details (e.g., address, specifications, history)

  • Project, maintenance, and item data

  • Third-party contact information

We use this data to:

  • Provide and improve the Platform

  • Enable functionality

  • Enhance user experience

We do not sell your personal data.

Use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Data Storage, Availability, and Risk

You acknowledge that:

  • Data may be subject to loss, corruption, or unauthorized access

  • No system is completely secure

  • Continuous availability is not guaranteed

HomeVein does not guarantee:

  • Permanent storage of data

  • Error-free or uninterrupted service

You are responsible for implementing appropriate safeguards, including maintaining backups and securing your account credentials.

8. Third-Party Services and Interactions

The Platform may enable interactions with third parties.

HomeVein:

  • Does not endorse or verify third parties

  • Is not responsible for their services, actions, or outcomes

  • Is not a party to agreements between users and third parties

You are solely responsible for vetting and managing contractors, service providers, and other third parties.

9. Property Data and Ownership Disclaimer

HomeVein may allow the transfer of property-related data to another user (e.g., a buyer).

You acknowledge that:

  • Such transfers are provided for convenience only

  • HomeVein does not verify completeness or accuracy

  • Transferred data may be incomplete, outdated, or inaccurate

HomeVein does not:

  • Verify property ownership

  • Establish, transfer, or confirm legal ownership of real estate or assets

The Platform is not a land registry, title system, or legal record.

10. Subscription Plans and Payments

10.1 Paid Services

Certain features may require a paid subscription.

10.2 Billing

By subscribing, you agree:

  • To pay all applicable fees

  • That billing may be recurring (monthly or annually)

  • That payments may be processed through third-party providers

10.3 Changes to Pricing

HomeVein may modify pricing with reasonable notice.

10.4 Refunds

Fees are non-refundable except where required by applicable law.

10.5 Suspension for Non-Payment

Failure to pay may result in suspension or termination.

11. Acceptable Use

You agree not to:

  • Use the Platform for illegal or fraudulent purposes

  • Upload harmful, misleading, or unauthorized content

  • Upload false property ownership or claims

  • Impersonate any person or entity

  • Misrepresent property condition or history

  • Attempt to access unauthorized areas of the Platform

  • Interfere with system integrity or security

12. Intellectual Property

All rights in the Platform (excluding User Content) are owned by HomeVein.

You may not:

  • Copy, modify, or distribute the Platform

  • Reverse engineer or attempt to extract source code

13. Platform Disclaimer

HomeVein is a technology platform only.

It is not:

  • A government registry

  • A land title system

  • A legal archive

  • A certified document storage authority

Data stored on the Platform:

  • May not be legally recognized

  • May not be admissible in legal or insurance proceedings

  • Should not be relied upon as official records

14. Limitation of Liability

To the fullest extent permitted by law, HomeVein shall not be liable for:

  • Loss of data or documents

  • Property-related decisions or outcomes

  • Financial losses or damages

  • Disputes with third parties

  • Errors, omissions, or inaccuracies in data

  • Service interruptions or outages

15. Liability Cap

If liability cannot be excluded, HomeVein’s total liability is limited to the greater of:

  • The total fees paid by you in the last 12 months, or

  • CAD $100

16. Indemnification

You agree to indemnify and hold harmless HomeVein from any claims arising from:

  • Your use of the Platform

  • Your data or content

  • Your interactions with third parties

  • Your violation of these Terms

17. Termination

HomeVein may suspend or terminate your access:

  • For violation of these Terms

  • For non-payment

  • At its discretion

You may stop using the Platform at any time.

18. Modifications to the Platform

HomeVein may:

  • Modify, suspend, or discontinue features

  • Update the Platform at any time

19. Changes to Terms

We may update these Terms periodically. Continued use constitutes acceptance of the updated Terms.

20. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

21. Dispute Resolution

Any disputes shall be resolved exclusively in the courts of Ontario, Canada, unless otherwise required by applicable law.

22. Entire Agreement

These Terms constitute the entire agreement between you and HomeVein.

23. Contact Information

For questions or concerns:

  • Email: [Insert Email]

  • Website: [Insert Website]

24. Data Retention and Deletion

Upon account termination, HomeVein may delete or anonymize your data after a reasonable retention period, except where required by law.

You are responsible for exporting any data prior to account closure.

25. No Warranties

The Platform is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

26. Force Majeure

HomeVein shall not be liable for delays or failure resulting from causes beyond its reasonable control, including but not limited to natural disasters, cyber incidents, infrastructure failures, or service outages.

27. Beta Features (If Applicable)

Certain features of the Platform may be in beta or early access and may contain bugs, errors, or incomplete functionality.

28. Automated and AI Features

Certain features may use automated or AI-based processing.

You acknowledge that:

  • Outputs may be inaccurate or incomplete

  • Such outputs should not be relied upon without independent verification